WHAT SHOULD I DO TO PROCESS AN EXCHANGE?

Eligible merchandise bought from IMINXX.COM(online) or the I'M IN Experience Store(in-store) can be exchanged in-store. Exchanging in-store allows you to try the item in person, ensuring that you exchange to the right fit/size where our staff in the store can advise you too.

Check your exchange validity here.

For Singapore Orders:

Exchange Guide (In-store)

1. Kindly prepare your Order No(found in your email) together with the item(s) to be exchanged to any I'M IN Experience Store within 30 days from the date of purchase. 

2. Click here for the addresses and opening hours of the I'M IN Experience Stores.

For International Orders:

Exchange is currently not applicable for international orders, you can Return your order instead.

Click here to find out more about International Return.