For Singapore Orders:
Item(s) purchased via IMINXX.COM online store or the I'M IN Experience Store is valid for an exchange in Singapore, within a valid period of 14 days from the date of shipping/purchase. The physical item(s) has to be returned as a whole in their original selling condition, unworn, unwashed, unaltered, and with their tags intact. However, item(s) such as Cheekies(Panties) and item(s) on sales sales(flash sale/ 20% & above discount codes) or clearance sale(as indicated) is not eligible for an exchange. If you have a special case/reason, do contact us and we will consider your case.
First Exchange: Complimentary
2nd Exchange: A flat rate restocking fee of S$6.99 will be charged for each exchange request, unless otherwise stated(eg. Free Exchange promotion etc.).
Click here to know what you should do to process an exchange.
For International Orders:
Item(s) purchased via IMINXX.COM online store can be returned via post/courier to our Singapore fulfilment center at.
Click here to know what you should do to process a Return.