Merchandise bought from I'M IN Experience Store
Please note that all items bought in person from the I'M IN Experience Store are considered final, thus, they are non-refundable and non-returnable.
Eligible merchandise bought from IMINXX.COM online store.
Item(s) purchased via IMINXX.COM online store is valid for a return, within a valid period of 14 days from the date of shipping. The physical item(s) has to be returned as a whole in their original selling condition, unworn, unwashed, unaltered, and with their tags intact. However, item(s) such as Cheekies(Panties) and item(s) on sales sales(flash sale/ 20% & above discount codes) or clearance sale(as indicated) is not eligible for a return. Do contact us at firstname.lastname@example.org if you have a special request and we will see to your case.
For Singapore Orders:
First Return: Complimentary
2nd Return: A flat rate restocking fee of S$6.99 will be charged for each exchange request, unless otherwise stated(eg. Free Exchange promotion etc.).
For International Orders:
Item(s) can be returned via post/courier to our Singapore fulfilment center
Click here to know what you should do to process an Return.