Eligible merchandise bought from IMINXX.COM online store.
Item(s) purchased via IMINXX.COM online store is valid for a return, within a valid period of 30 days from the date of shipping if the item meets the following policy,
- The physical item(s) has to be returned as a whole in their original selling condition, unworn, unwashed, unaltered, and with their tags intact.
- Item(s) such as Cheekies(Panties), stick-on bras, nipple tapes and or clearance sale(as indicated) is not eligible for a return.
A final inspection will be done to ensure all items are in their original condition before issueing of the Returns Coupon Code.
Returns that do not meet our policy will not be accepted.
If you are returning an item from an order that came with a free Gift With Purchase (GWP), the GWP will not be applicable for a Return, you will incur charges based on the retail price of the GWP deducted from your Returns Coupon Code.
Do contact us at firstname.lastname@example.org if you have a special request and we will see to your case.
For Singapore Orders:
First Return: Complimentary
2nd Return: A flat rate restocking fee of S$6.99 will be charged for each Return request, unless otherwise stated.
For International Orders:
Item(s) can be returned via post/courier to our Singapore fulfilment center
Click here to know what you should do to process a Return.
Merchandise bought from I'M IN Experience Stores
Please note that all items bought in person from the I'M IN Experience Store are considered final, thus, they are non-refundable and non-returnable.